Fascinating talk by the author of the Rational Optimist.
Key takeaway:
"What's relevant to society is how well people are communicating their ideas and how well they're cooperating, not how clever the individuals are."
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Fascinating talk by the author of the Rational Optimist.
Key takeaway:
"What's relevant to society is how well people are communicating their ideas and how well they're cooperating, not how clever the individuals are."
via @jackmorton
Great presentation and well worth watching. Here are the main ideas to create cultural change:
1. Try something new.
2. Create a group identity.
3. Welcome newcomers.
4. Be relentless.
5. Be relentlessly happy.
Download PDF here --> http://www.box.net/shared/njixay8y94
Well worth reading if you're a retailer!
Well worth watching!