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Torta Plaza creates empathy with customers

I’m across the border in Tijuana and just finished having lunch at a place called Torta Plaza where as you can see they have BIG delicious sandwiches. I had the Special one called simply ‘La Torta’ but what really caught my attention is the sign in the counter which translated into English says:

 

 

We are implementing a “NO TIP” policy.

 

We are all living a very though economic situation and are very happy because with your visit we can all keep our jobs, the best tip for us would be for you to come back.

 

We ask you to understand and support  us and not insist on leaving us any tips.

 

Thank you for supporting a 100% Tijuana enterprise.

 

 

A very human touch that got noticed by all five of the people that ordered ahead of me and couldn’t help myself and take a picture which drew a lot of looks haha. These kinds of attitudes create empathy that some people were cleaning up their own tables…I’m sure we’re all coming back!

 

How are you creating empathy?

 

 

Jorge Barba

 

TWITTER: jorgebarba

BLOG: http://game-changer.net

 

 

     
Click here to download:
Torta_Plaza_creates_empathy_wi.zip (2540 KB)

Posted 4 months ago
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